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on exploration, introspection and creation

Your Hotel Room

September 9th, 2012

Tired, you arrived at your hotel. After a rather speedy checkin, you walk to your room (which often happens to be at the end of the hallway!), excited to collapse in bed. Alas, there are two traps that await you.

First is the door. Many doors are pretty easy to open – you slide the swipecard, wait half a second for the green light to appear, remove the card, and push open the door. But if you are unlucky to get one of these special doors, then you’re in for a surprise. Some doors require you to swipe in a direction different than what’s shown on the card. In the worst case, that’s four combinations to try. Other systems want you to time swiping and removing the card, and opening the door in a very particular way. Swipe, wait for green, open door within half a second, then remove card. Or: swipe, wait a second, remove card, wait for green, then open door. Or: swipe, push the handle down, wait for light, remove card, open door.

But say you finally got through the door. The other trap awaits. There are absolutely no standards for how to turn on which lights. Count yourself really lucky if one switch turns all the lights in the room on. No, most times the light switch turns on the most useless light in the entire room, like the light just next to the door, which forces you stumble your way to the bedroom. And then the other lights are a mystery. Sometimes there is another switch – most likely in the least likely place on the wall. Most times you have to walk up to each light and turn it on. Sometimes the switch is on the floor, sometimes it’s on the base of the lamp. More often than you’d like it’s right underneath the bulb. These are the worst: to turn such a light off, you are guaranteed to blind yourself with light and likely also burn yourself.

And all you wanted was to go to sleep without incident…

Many ways to dry your hands

August 10th, 2012

There are several ways to dry your hands in a public bathroom after you’ve washed them. Here they are in descending order of usability / user friendliness:

  • Paper towels, motion-activated. Nothing beats the versatility of paper towels: you can dry your hands as well as your face, and tailor the number of towels to how wet your hands are. As a bonus, the motion sensor makes the experience more hygienic.
  • Paper towels, manually rolled out. Not as hygienic as the above, but I do like the comfort of using something tangible, mechanical.
  • Paper towels, pressure-activated (although these usually say they are motion-activated). Pulling on the towel releases more paper towels. I find it slightly inferior to the former, because the mechanism sometimes either gets stuck or fails to dispense the towel, at which point I have to stick my finger inside the mechanism to press down on the metal railing.
  • A stack of paper or cloth towels on the side. I like the simplicity and elegance of this setup, although it’s not as hygienic as a motion-activated towel.
  • Electric Dyson dryers. Really cool and efficient, but I can only dry my hands and not my face.
  • Electric dryers with an adjustable outlet. I find electric dryers underwhelming – they don’t dry fast enough, and aren’t as versatile as paper towels (although – and this is a rather late realization, after a friend of mine pointed it out – I do like the fact that I can rotate the outlet to dry my face).
  • Cloth towels in a rotating mechanism. I always have to walk up really awkwardly to the dryer, and I can’t get over the thought that it’s just not very hygienic. The towels also don’t dry as well as paper towels.
  • Nothing. As in, I’m out of luck (or try to use toilet paper to dry my hands. Yuck.)

Acquired Taste and Poetry

August 2nd, 2012

There are relatively few times in life when we discover that we enjoy something that we never used to. Most frequently it’s a particular food: we “acquire a taste” for – as was the case for me – olives, beer, or spicy food. This happens on its own terms and timeframe, but once it happens, we feel richer, more complete, happier.

It’s incredibly rare to discover a liking for an entire category of things, rather than a specific instance. Usually, this comes with some insight or a shift in perspective, and usually requires a trigger. I was incredibly fortunate to have experienced such a thing.

I never enjoyed poetry. At school I was forced to read poems and had to explain – for a grade! – what the poem meant. There was always one thing that a poem was about, and as years went by, that thing seemed more and more elusive. It may have been, I reasoned, just the “school factor”: after all, when forced to do something, we rarely like it, but when given the freedom to explore it by ourselves, we find a passion and excitement that we never thought possible. As I had thus discovered the enjoyment of swimming and reading, I thought poetry might come next. But it didn’t – I still didn’t know what those damn poems were about. There seemed something fundamentally different about poetry.

And then I watched Billy Collins at TED, which led me to a TED Radio Hour that featured Collins. And that’s where the insight came from: Billy Collins complained that we put too much emphasis on interpreting poetry and not enough on simply appreciating the poem’s aesthetic.

This remark seems fairly straightforward and, whether you agree or disagree with Collins, you wouldn’t argue the existence of these two dimensions. But for me, that was the moment when I internalized such existence. I always focused on interpretation; I felt like a failed in some way if the “take-away” of the poem was not a SparkNotes-like synthesis that mandatorily mentioned abstract thoughts and states of mind. If there are those two dimensions – I said to myself – why not focus on the other for a change.

As soon as I stopped worrying about the interpretation and dropped the guilt, and instead just enjoyed the poems for their beauty, for the inner melody, rhythm, and composition, I fell in love with poetry.

The saddest part is that I could have loved poetry sooner, much sooner. If some teacher in grade school didn’t choose to focus on what the poem meant and grade her students on that metric. If I had come across a truly beautiful poem that clearly meant nothing (or clearly meant something). If somebody had introduced me to beautiful poems and pointed out their aesthetic. What about all the other treasures we deliberately reject because don’t know how to approach them?

Customer Service

July 31st, 2012

Customer service is in desperate need of overhaul (or, as has become trendy to say, of a disruption). I was reminded of that painfully after having suffered through a hotels.com customer service call and a bunch of Comcast calls, and this became even more apparent after I went through a surprisingly pleasant customer service call with Safelite.

Here is my advice to any company that operates a customer service department (which is, er, any company that has customers):

There are two kinds of people in the world. Those that call customer service to do something they easily could online, and those that call customer service because they can’t do something online. Separate the two. Have two numbers – the number for the general public, and the number next to whatever I’m stuck at online. Even better, have that latter number include an extension so I can get right to the appropriate department. (Better still, how about have the number include a session ID? Think about how much less redundant that would be).

Correlate! Figure out what number you’re calling from and pull up my information. Don’t ever ask me to give you the billing address (even for security – it’s a lousy thing to ask for!) or any information that you can pull up from my profile or history.

Never, ever (spg.com, I’m looking at you!), ask for my password.

Avoid having your customers wait on hold, ideally by not having any delay whatsoever, but if not, use the “we’ll call you back when your turn comes” feature.

Lifehack #35: When you take something … *don’t* put it back

July 29th, 2012

My mom told me to put something back where I took it from when I’m done with it. Recently I’ve been experimenting with a technique that goes against that adage. At its core, I put a principle of making the common use efficient. If I use something every day, it should be much easier to get to than something that I use only every week. Ideally, the effort to get to something and put it back should be inversely proportional to the frequency of usage (all scaled so that the available space is filled by stuff I use).

So when I use something, I actually don’t want to put it back. I want to put it somewhere that corresponds more accurately to the frequency of the item’s usage. Most times (definitely at first), this means putting it somewhere else. (One method I’ve tried was tagging the item and then going over items in a depth-first order and swapping items that are “deeper” — i.e. harder to access — but tagged less than other items).

A Continuous Party I Once Went To

July 24th, 2012

(Started 2009)
It was July. July 3rd, to be precise. I remember the date because one doesn’t arbitrarily show up in Boston for no reason and then forgets the minutest of details. It’s almost as if our brains, confused like hell, suddenly become more alert: such an unusual turn of events must mean something, and you know how our brains are just massive pattern matching devices where things that we do every day don’t even enter our prefrontal cortex and things that don’t make sense get escalated in panic; this is probably why we remember oddities.

Encouraged by an unlikely success at work; guilty for taking the better part of your friends’ evening on July 3rd which was not a holiday; owing to a deity who somehow always intervenes at the right time but fails to give you an explanation you are really looking for but know that you will never get; or simply unwilling to go back to my apartment, I decided to drop my friend off in Boston. Perhaps it was the irony of this statement that pushed me over the line. (I should have gone just a tad further and gone to Europe… maybe next time.) Anyway, I’ll move on because I haven’t even gotten to the interesting part; who cares why I went to Boston. Now I’m at the front door of this fraternity house in Boston.

The best thing about writing (and the thing that doesn’t get much recognition) is the editing. Not the process of editing your writing, but the process of translating the spacetime into paper. The transition from a decision to go to the front door is so seamless that you probably didn’t stop to think about what could have happened in the three hours prior to this (okay, two and a half). Though actually, nothing happened and hence the cut. On reflection, maybe the lack of recognition is the best kind of recognition. To make making nothing out of something look like nothing.

The sequence of images, sounds and thoughts that memory now presents to me is, how to put it, fluid. It’s non-linear, yes, but also selectively fuzzy and, most curiously, nondeterministic. There is no single story. With every thought the story changes slightly; the further I reach the more of one thing I reveal and of another I lose. I can’t be certain that everything is right (I’m quite sure some memories are imputed but does it matter since it’s fiction anyway) but it feels familiar so I don’t question it. Some details are deemed more important than others. I call this process “the third mode of storytelling”, to differentiate it from the traditional way of recounting events and imagery (a kind of deliberate construction aimed at keeping the listener engaged) and from the way our brain constructs stories in dreams (there is I bet some mechanism that prevents our brains from confusing dreams with reality because the dreams always seem a little “off”–at least to me. That seems like an evolutionary thing).

There is a party happening at the frat house. The music is muted because–somewhat surprisingly, as, after all, it’s the middle of summer–the door is closed. I’m sure I can make myself remember what color the front door was, but I don’t feel like it. Red? No, not red. There may have been greek letters painted on the door but kind of shoddily and I feel it’s a reluctant must-have; just like the premium we pay on destroyed jeans (will future generations look at this anomaly in fashion with the same disdain we look at the ’80s?). I wish I could say something insightful about the smell in the air but, quite frankly, I only remember the visuals at this point and maybe that’s the way it’s supposed to be. I don’t knock, even though the thought of just barging in makes me uncomfortable. I end up kind of awkwardly peering through the door just barely ajar only to, sadly, see nothing. A few seconds pass, and I enter.

(Finished 2012)
The house has five stories (I always preferred the spelling “storeys”, so much less simplistic). I enter at story 0 (which is not the bottom-most; I am European and an ANSI programmer and there was a basement level). There is music and a (matching? or am I imagining it now?) prevalent color, a warm yellow. The music blends with the color. It has beats but doesn’t feel loud; good choice of genre for entrance music.

Story one has different music and a different color scheme. But what truly surprises me, what truly makes me pause, is the transition between the sets and thus the ambience of story 0 and story one (and, as I will later discover, all the floor transitions). The change is smooth and gradual (or is smooth and gradual really the same thing? What would gradual but not smooth look like?) and even though the two stories have nothing in common, walking upstairs doesn’t generate an awkward combination of audiovisuals. The yellow turns into a dark brown; the beats disappear and turn gentle, indie-ish. I am at a party, that much I know, but as I transition between floors I realize I’m actually at a party that is a superposition of all these individual parties.1

Each floor creates its own atmosphere. Each floor captivates. I sit in a couch on floor II (which, by the way, is reddish and Reggae) and all the other floors–the rest of the world, for that matter–disappear. I could be on floor II forever. In fact, I forget I am on floor II. But there is floor xxx, which incidentally is also the roof, and I really want to figure out the sound and the color, if any, but by now I know that floor xxx won’t disappoint.

And it doesn’t. It’s hip hop, the good kind not the mainstream shit. It’s dark blue and it’s dark outside and it’s a good combination. Fresh summer air makes for a good finale.

But then I’m realizing what you probably remember, if you were reading carefully, and are jumping to answer, so go ahead and tell us! Yes, the basement level! What experience will the basement level provide? Can I handle all these transitions to find out? Of course I can! I must!

It’s black. And it’s electronica. It’s a good floor to end this 180-mile night.


1. I didn’t know it at the time, but I would experience this again two years later in New Orleans, during JazzFest, the same effect but of a much larger scale: as I walk from one stage to another, the first genre becomes less distinct, then acquires a chaotic sort of richness, and finally fades to give way to the second genre. Takes about five minutes, which is prolonged, but which makes it kind of mysterious.

Live in the Present Tense

July 22nd, 2012

We’re surrounded by the inspirational success stories and the homogenized life narrative we’ve come to expect from biography writers.
As a result, we’re spending far too much effort thinking about what we’d like our biography to say, and not enough actually living our lives.

It’s not your responsibility to create a narrative or a coherent plot to your life’s work. Once it becomes clear that you live a meaningful, impactful life, people much more qualified to extract the essence of your life and craft the story will come along.

For now, just focus on producing the data points. Live in the present tense.

Mobile Site Redirect

July 20th, 2012

One of the more frustrating experiences that illustrates that people really don’t get what “intelligent” software means: I search for something online, click on one of the links that google gives me, and some stupid website sees that I’m using a mobile phone and redirects me to a mobile version of the site, dropping everything in the URL so I’m left having to find the information myself on the site – which usually features terrible search or no search at all. I can click to go to the full version of the site but my preference isn’t saved so next time I click on a google link, I’m redirected to the home page again.

Lifehack #34: Swallowing pills less painfully

July 19th, 2012

I have some six or seven pills that I take every day, believing them to be a (substantial) net positive on my well-being over the long run.

I don’t enjoy the process of swallowing them, especially that some of them have a strong taste and are quite large, so I experimented with ways of swallowing. I noticed that it’s much easier to swallow pills if you lean your head forward, your chin touching your torso. I don’t gag, and find it in general much less unpleasant.

Deep Relationships and Hyperlogical Behavior

May 31st, 2012

Is it possible to have a deep, meaningful relationship with someone based purely on being logical? (I’m thinking about friendships, but the same reasoning should apply to romantic relationships)

In my opinion, the answer is a resounding no. The deepest relationships are built on common experiences, trust, and the unique personality of each person which makes spending time together feel special. Our personalities become intertwined – you and I change slightly based on what the other is like. While it’s possible to squeeze these components of relationships into some logical framework (“well, trust is just the expectation that the other person’s future behavior won’t affect me negatively, and it makes sense given the person’s track record and personality to have that expectation…”), they are, in my view, fundamentally incongruent with being hyperlogical.

I don’t claim that people in deep relationships shouldn’t value logical discourse – quite the opposite, it’s great to be able to have conversations and grow one’s intellect and knowledge of the surrounding world. But I don’t want to feel that the relationship could end because at some point, the other person may – through a perfectly logical train of thought – realize that the friendship simply doesn’t “pay off”. There are many reasons why relationships should end, but this one is a sign of shallowness, not depth.